Privacy Policy

"We", "our" or "us" means Data Pipeliner Limited (Pipeliner).

This privacy policy explains how we use the personal data that we collect through this website. It was last updated in August 2023 - we will make changes to this policy from time to time by updating this page.

Please contact us at hello@datapipeliner.io if you have any questions regarding this policy.

Other sites linking to or from this website will have their own privacy policies and we are not responsible for the privacy practices of other organisations.

What personal data we collect from you

The only personally identifiable information that we collect about you is the one that you choose to share with us yourself when you contact us either through email or contact us page. This can include the following:

your name and contact details:
email address;
company name;
mobile and fixed-line telephone numbers;
all personal data about you contained in free text boxes, including in relation to enquiries or comments submitted to us through this website.

In addition to this we will also collect the following:

the IP address of the computer or device you are using to access our website (this is a number which recognises the computer or other device used to access the Internet. A web server automatically collects IP addresses and uses them to administer a website).

How we use your personal data

We use your personal data for the following purposes:

To enable the account creation so that you can use Pipeliner engine;
To respond to your enquiries or comments submitted through this website;
To comply with our legal and regulatory obligations;
To protect the integrity and security of our systems;

Direct Marketing Communications

We may use your data to enable us to send to you post and emails with information about our services that we believe may be of interest to you. You have the right to withdraw from or amend the receipt of direct marketing communications. If you would like to do this simply contact hello@datapipeliner.io and let us know.

Data Sharing

We will ensure that third parties respect the security of your data and treat it in accordance with the law. Where permitted by law, we may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information. We will share your personal information with third parties where required by law, where it is necessary to make a recruitment decision or where we have another legitimate interest in doing so. ”Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following third-party service providers process personal information about you for the following purposes:

HubSpot - hosted CRM, sales & marketing automation and content management software

Retaining your personal data

We will retain your personal data for as long as is necessary for the purposes described above.

Our general retention period is 4 years from the date that our relationship with you, or the client with which you are connected, ends. We keep personal data for as long as it is required by us to perform our contractual obligations, or where longer to meet our legal or regulatory obligations.

We may keep your personal data for longer where this is necessary for statistical and historical research purposes. However, where we do this we will ensure all personal data is removed where technically feasible. We will maintain the security and protection of any personal data we hold.

Making a Data Protection complaint

If you have any concerns about the use of your personal data, or the way we handle your requests relating to your rights, you can raise a complaint directly with us using the contact details above.

If you are not satisfied with the way we handle your complaint, you are entitled to raise a complaint directly with the UK Information Commissioner’s Office via the details available on their website: https://www.ico.org.uk.

For alternate EU Data Protection Authority contacts please see further information on the following link National Data Protection Authorities.